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Terms & Conditions


By accessing and using this Website, you agree to comply with the terms and conditions outlined below. If you do not accept these terms, you must refrain from using this Website.

You must be at least 13 years old to use this Website. If you are located within the European Union, the minimum age is 16. You also confirm that you have reached the legal age required to use this Website and purchase any services or products offered.

Users from countries under OFAC sanctions (including but not limited to Afghanistan, Belarus, Cuba, Iran, North Korea, Russia, Syria, and restricted areas of Ukraine) are strictly prohibited from accessing or using this Website.

Submitting an order and/or making a payment constitutes your full understanding and acceptance of these terms and conditions, forming a binding agreement between you and MyPapersHelpdesk.com.


INTERPRETATION

  • "Website", “Company”, “Platform” means MyPapersHelpdesk.com, owned and operated by UAB "BALTIJOS INTERNETO TECHNOLOGIJOS", a company registered under the law of Lithuania. Our registered office is at Prūsų G. 14-62, Vilnius, Lithuania.
  • "Customer," "You," and "Your" indicate the individual submitting an Order.
  • "Product" means a presentation created and delivered according to the Customer’s Order.
  • "Order" refers to an electronic request specifying the work scope and requirements, submitted by the Customer.
  • Governing law as follows: These Terms shall be governed by the laws of Lithuania (excluding its body of law governing conflicts of law).

OUR SERVICES All Products are provided solely for personal, non-commercial use. Products are created by freelance designers who have transferred full rights to the Company. Customers must review and understand these terms before placing any order or making payment.


TYPES OF WORK


  1. Redesign: You upload a presentation, and we apply a new design template of your choice, or one selected by our designer if none is chosen.
  2. Presentation from Your Materials: We use your content and apply a selected (or default) template to create a new presentation.
  3. Presentation from Scratch: We create both content and design based on your topic, using your selected template or one chosen by our team.

REFUND POLICY

Refunds are only granted as outlined in the "Money Back Guarantee". VAT charged within the EU during payment is non-refundable.

“By submitting the order form and/or payment, you confirm that you have fully read, understand and agree to be legally bound by these terms and conditions, which form the entire agreement between UAB "Baltijos Interneto Technologijos" and You.”


COPYRIGHT AND USAGE

Products are original and provided for your personal, non-commercial use only. You may not distribute, modify, publish, or reuse any content without prior written consent. Unauthorized use may result in legal consequences.


NO PLAGIARISM POLICY

Using our Products for plagiarism or reselling is strictly prohibited. You may not submit our work under your name. Our services are intended for reference and research only. Content must be properly cited. If suspected of academic dishonesty, your account may be suspended.

We define acceptable plagiarism levels as below 10%, excluding common phrases and bibliographical elements. Requests for revisions or refunds related to plagiarism are governed by our "Money Back Guarantee" and "Revision Policy."


GUARANTEES

We ensure that:

  • Plagiarism is below 10%, excluding exceptions noted above;
  • Instructions are followed precisely;
  • Proper formatting is applied;
  • Necessary research is conducted;
  • Formal English is used. We do not guarantee grades or academic outcomes.

ORDER PROCESS

To place an order, you must complete an online form and provide contact information. Your details are used only for order-related communication and promotional messages. Pricing is based on deadline, academic level, and task type. The countdown begins once payment is received.


FEES AND PAYMENT

Prices are listed on the Website, excluding VAT (added at checkout for EU customers). Custom rates apply for non-standard requests. If we cannot assign a writer, a full refund is provided. For refunds in other situations, refer to our "Money Back Guarantee."

If your preferred writer is unavailable, we assign a comparable or higher-tier writer, or adjust the fee accordingly.


PAYMENT VERIFICATION

To prevent fraud, we may request identity and payment verification (showing partial credit card details and your name). These documents are reviewed by our Risk Department and then deleted.


DELIVERY

Products are sent for preview via email. Once approved, the final file can be downloaded. Revisions are only available within 7 days post-approval. Missed deadlines may qualify for partial refunds per the "Money Back Guarantee." The Company is not responsible for delays caused by your email service or ISP.


APPROVAL TIMEFRAME

If the order is not approved manually within 7 days after the last version is uploaded, it will be auto-approved.


REVISIONS

Free revisions are available as per the conditions outlined in our "Revision Policy."


PRIVACY AND SECURITY

Our use of customer information is governed by our "Privacy Policy." You may opt out of promotional messages at any time by contacting us.


WARRANTIES

By ordering, you agree that:

  • All used information must be cited;
  • Products are examples for learning purposes only;
  • All rights are transferred from freelancers to the Company;
  • You are paying for time, expertise, and support services;
  • You will not reuse the content commercially or share it further;
  • All materials must be deleted after use.

SEVERABILITY

If any provision is deemed invalid by law, the remainder of the agreement remains enforceable.


GOVERNING LAW

This Agreement is governed by the laws of the jurisdiction where the Company is registered.


PLACE OF SUIT

All legal proceedings will occur in the courts of the Company's primary jurisdiction.


LIMITATION OF LIABILITY

The Company is not responsible for technical failures or damages caused by use of our services. Customers accept full responsibility for consequences of misuse. We disclaim liability for any indirect, punitive, or consequential damages arising from Website use.


CHANGES

We reserve the right to modify these Terms at any time. Continued use of the Website signifies your acceptance of any updated terms.


COURSE ORDERS

Ordering a "course" involves placing several related orders under a common topic. These may be completed in sequence or concurrently. Refunds for course orders follow the "Money Back Guarantee."